SERVICES
Taking Your Business to
the Next Level
Strategic Plan
We'll start by reviewing your company's strategic plan, vision, and values to ensure that our work aligns with your business goals.
Process & Technology
Next we'll work with your team to understand the current state of your operations from their perspective - what works well and what could be better.
Implement & Execute
We'll review the opportunities to enhance your business processes to achieve better outcomes for your employees and your customers and determine the best course of action for implementation.
1
Technology Optimization
Work with technical and non-technical stakeholders to ensure that your technology applications are optimized and properly leveraged to support your business needs.
2
Training Content & Delivery
Understand your team's needs and work with HR to establish a plan to close any current knowledge gaps, as well as a plan for ongoing training updates.
3
Communication Planning
Establish an internal & external communication methodology, and then create content to be delivered on a schedule to support your business goals.
ABOUT
Amy Perdek
With over 20 years of experience, Amy is a client experience and process improvement professional with a passion for delivering exceptional service and value to customers and stakeholders. She holds a Lean Six Sigma Green Belt certification and has led initiatives to optimize processes, reduce costs, and enhance quality across various business units and platforms.
Amy's focus is on collaborating with senior leaders and their teams to ensure that operational processes, sales and marketing strategies, and technology tools are aligned with the organization's strategic goals. Amy looks to foster a culture of continuous improvement, innovation, and collaboration to enhance your customer & employee satisfaction, as well as your company's operational efficiency, performance, and profitability.
TESTIMONIALS
